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At
Fairco McIlhagga we recognise that choosing to replace your windows and doors
or adding a conservatory to your home is a big decision.
That's why we put customer service as our number one priority.
Put simply, we want to help at every stage of the process and nowhere is this more important than right at the beginning.
Most people are understandably put off by the poor reputation of many double glazing salesmen and the "cut price" companies who soon go out of business.
At Fairco McIlhagga, we take the time to talk you through every aspect of the project, so you feel confident you are making the right choice.
First, one of our professional advisors will visit you, at your convenience, in your own home, free of charge and find out exactly what you are looking for.
He - or she - will suggest options and discuss alternatives helping you to make the right decisions.
We will then provide a firm quotation and explain any promotional offers available.
If required we can also discuss the attractive financial schemes available through First National Bank (part of Abbey National) which can make your weekly or monthly payments more affordable than you might expect.
The next stage is to arrange for our professional surveyor to visit to check any structural issues and to measure everything accurately, as all products are "made to measure" for your home.
Once we have agreed all the details, our high quality factory whirrs into action making each window individually for your home.
We also notify you when our installation team will be able to fit your windows, doors or conservatory.
We will send you our 'Procedures for Installation' form which clearly explains what will happen on the day and how to help prepare for our fitting team.
On the agreed day, the installation team will arrive and, after preparation work they will carefully remove your old windows.
The aperture is then prepared and your new window securely installed and sealed.
Finally, the installation will be left neat and tidy and you will be asked to sign our detailed inspection report.
You will receive full details of your guarantee and our exclusive 'after sales' service so you can contact Fairco McIlhagga to quickly resolve any little problems.
And then, best of all, you can relax and enjoy the full beauty and benefits of your new windows, doors or conservatory, safe and sound in the knowledge that you made the right choice!
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